The RealReal data: luxury listings, condition & price
Compare The RealReal item-level luxury listings, condition and price states; separate consignment status, authentication claims and seller payout data.
Treat each RealReal listing as a one-off item record
The RealReal describes its service as a luxury resale marketplace and consignment operation. One listed physical item can differ from a similar-looking piece by size, material, color, condition, measurements and listing state; it is not automatically the same record as a designer/model reference.
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| Item evidence | Preserve when displayed | Do not infer |
|---|---|---|
| Listing identity | The RealReal item number or listing URL, displayed title, designer and category | A standard new-goods SKU or equivalence to another visually similar item. |
| Category attributes | Size, material, color, measurements and other category-specific detail | That handbags, apparel, jewelry, watches and art share one complete field set. |
| Condition and imagery | Exact condition label, source description, visible defect notes and image/listing context | An independent inspection or brand-issued certificate. |
| Observed state | Current displayed price, discount/status and observation time | A completed sale, durable inventory count or consignor's account status. |
Separate the buyer's current price from a consignor's net proceeds
The RealReal's Consignment/Sales Agreement says it sets the initial list price, may apply discounts and treats MSRP as a reference. Its defined Net Selling Price is the sale price less discounts/promotions and excluding taxes and shipping; a separate commission rate determines account-side consignor compensation.
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| Price or payment field | Meaning in the source terms | Record boundary |
|---|---|---|
| Displayed list price | The buyer-facing price assigned by The RealReal for an accepted item; prices may change during consignment. | A dated ask, not a completed sale or fixed MSRP. |
| Discount or promotion | A source-applied price change that can affect the amount at sale. | Keep the displayed price and discount state together; do not treat an undiscounted reference as a current offer. |
| Net Selling Price | Sale amount after applicable discounts/promotions, excluding taxes and shipping, as defined by the agreement. | A source term, not the consignor's payout. |
| Commission or direct offer | Commission is calculated separately under a rate schedule; Get Paid Now, Trade-In credit and consignment are distinct account offers. | Private seller terms/offer/payout; not fields on a public buyer listing. |
Keep condition, authentication and brand involvement distinct
The RealReal's current FAQ lists Pristine, Excellent, Very Good, Good, Fair and As Is condition labels. Its Terms say authentication is conducted in-house and that brands shown on the Service are not involved in authentication and are not partners or affiliates. Attribute both statements to the source; neither label establishes a brand endorsement or an independent assessment by a data collector.
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| Source statement | What it describes | Interpretation limit |
|---|---|---|
| Pristine to As Is | The RealReal's source-defined item-condition labels; category details and acceptance criteria can differ. | Do not normalize to another resale platform's grades or independently certify the item's state. |
| In-house authentication | The RealReal says its own team conducts product authentication, using its internal process. | Do not describe the brand as the authenticator or imply the designer endorses the listing. |
| Category-specific report | Fine jewelry, watches and art may carry separate appraisal, condition or specialist-report details. | Do not apply a report field set to apparel or treat seller-provided description as a warranty. |
| Consignor claims | The Consignment/Sales Agreement makes acceptance and evaluation subject to The RealReal's process and discretion. | A current buyer-facing claim is not the consignor's private review or a third-party guarantee. |
Model consignments as seller-side lifecycle states
Under The RealReal's consumer Consignment/Sales Agreement, items move through receipt, evaluation and acceptance before being listed. A consignment period begins when an item is accepted and lasts 365 days; a seller may request an unsold accepted item back under the agreement. MySales status, return requests and payout are account-side records.
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| Lifecycle state | Source event | Keep separate from |
|---|---|---|
| Received | The RealReal confirms receipt or pickup of consignor property. | Public item availability; the item may still be under evaluation. |
| Evaluated / accepted | The RealReal evaluates, inspects and authenticates items; only accepted items are prepared for listing. | A buyer-visible product page or guaranteed acceptance. |
| Listed | The accepted item receives a list price; it may appear online and, at The RealReal's discretion, in retail locations. | The consignor's private MySales record or a completed sale. |
| Sold, returned or consignment period ended | Sale, a permitted seller return request before sale, or the 365-day period ending changes the seller relationship to the item. | A public listing's disappearance as proof of the transaction outcome. |
Use the Vendor API only for vendor-owned virtual inventory
The RealReal documents a separate Virtual Inventory Public API for vendor onboarding and item workflows. The Vendor Portal issues OAuth client credentials to accounts with the required permissions; the API manages that vendor's consignments and items, rather than searching The RealReal's consumer retail catalog.
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| Vendor record | Documented distinction | Field rule |
|---|---|---|
| Consignment | Creation is handled internally by The RealReal; API list/get operations return consignments belonging to the authenticated vendor. | Keep consignment ID, status and timestamps within the vendor's authorized account scope. |
| Vendor item | The item model includes vendor SKU, item/variant identifiers, designer, taxon, condition, quantity, price and timestamps. | Vendor SKU differs from The RealReal's own SKU/identifier; do not use a vendor record as a public marketplace item ID. |
| Price representation | The model summary describes `price` as integer cents, while a documented non-approved-item example represents currency and price as separate fields. | Preserve endpoint, validation state, currency and raw amount; verify the current route schema before normalization. |
| Workflow | The docs describe Post-Sale Auth Ship and Expedited Ship after The RealReal approval, plus item status updates/cancellations/returns. | This is vendor fulfillment and inventory data, not consumer market-price history or public stock. |
Review the posted access rules before automated collection
The RealReal's posted Terms of Service, last updated 1 May 2023, prohibit data-mining/robots and similar data-gathering tools and third-party applications interacting with the Service without prior written consent. Its current robots.txt also excludes account, cart, checkout, order, consignment and cursor-paginated paths. The vendor API is a separate documented workflow and does not grant general retail catalog collection rights.
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| Access surface | Current source statement | Boundary |
|---|---|---|
| Consumer Service | Terms require prior written consent for third-party applications and prohibit automated data gathering; Terms also restrict redistributing or publicly displaying Service content. | Do not treat public visibility as automated-access or reuse permission. |
| robots.txt | Current directives exclude account/order/cart/checkout/consignment routes and cursor pagination paths. | Robots directives are path-specific crawl guidance, not a data license. |
| Virtual Inventory Vendor API | Documented vendor-facing API uses Vendor Portal credentials for a vendor's own inventory workflow. | Vendor Portal credentials and permissions apply to a vendor's own inventory workflow; consumer catalog search is a separate surface. |
| Seller account | MySales, commission, direct-purchase/trade-in offers and return requests are account-specific. | Exclude private consignor identity, payout, address and order details from public item records. |
Content reviewed 2026-10-07.