datawebotRaven document scanner models, generations, and software
Understand Raven scanner families and support labels, and separate scanner hardware from Raven Cloud and Raven Desktop.
Which Raven does this page cover?
This guide refers to Raven at raven.com, whose Terms identify Starfish Technologies LLC doing business as Raven. The site groups document scanners with Raven Cloud and Raven Desktop; this is a document-scanning source, not a similarly named brand.
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| Name | What the source identifies | How to keep the record clear |
|---|---|---|
| Raven | Starfish Technologies LLC d/b/a Raven | Keep the storefront identity with any Raven product or service record. |
| Raven Scanner | Document-scanning hardware family | Record as hardware and retain the specific model label. |
| Raven Cloud | Raven's document-management application | Keep the service separate from a physical scanner model. |
| Raven Desktop | Raven's desktop scanning application | Record the software name separately from hardware and cloud service. |
Raven support pages list several scanner families
The official Downloads page separates scanner names and configurations in its manuals and driver links. A different localized User Manuals page has a shorter list, so these support headings should not be read as a single current inventory or proof that every model is for sale.
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| Support-page label | Distinction shown | Record implication |
|---|---|---|
| Original | Separate 1st and 2nd Generation headings | Keep generation as a distinct source label when present. |
| Pro and Pro MAX | Each has its own manual and driver headings | Do not merge the names or treat MAX as an option value under Pro. |
| Standard | A Standard USB manual heading | Retain the source's USB qualifier. |
| Compact | Separate Compact USB and Compact WiFi manual headings | Connection variant belongs beside the family name. |
| Go | Go Simplex USB and Go Duplex USB manuals | Keep scan-side mode as a source label, not a product recommendation. |
| Plus | Listed on a separate localized User Manuals page with Original and Pro | Preserve the page context; do not infer an active model or reconcile unlike support inventories. |
Generation and connection labels shape support records
Raven's Downloads page attaches manuals and driver links to named model groups. The page's structure makes generation, connection and operating-system labels useful evidence fields; it does not provide a universal compatibility rule.
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| Observed field | Source-page example | Boundary |
|---|---|---|
| Model family and generation | Original 1st Generation and Original 2nd Generation are separate headings | Do not collapse generations into one undocumented model. |
| Connection or configuration | Compact USB versus Compact WiFi; Go Simplex USB versus Go Duplex USB | Preserve the label shown on the support page. |
| Operating system | Some driver links name Windows PC or Mac | Store the OS label with that exact driver listing. |
| Driver type | The page labels TWAIN, Network TWAIN, and USB drivers | A driver label is not proof of support for every application or device. |
| Support document | Manuals and quick-start guides are grouped by scanner family | Link the model-specific document rather than infer setup steps. |
A Raven scanner, Raven Cloud, and Raven Desktop are different records
Raven's FAQ describes Raven Cloud as usable for direct document uploads without scanner hardware. Raven Desktop is presented as a separate Windows and macOS application. Keep these service and software names distinct from the scanner families above.
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| Source name | Record type | What the reviewed page establishes |
|---|---|---|
| Raven Scanner | Hardware | A family of document scanners with model-specific manuals and driver labels. |
| Raven Cloud | Cloud service | The FAQ describes document uploads without a Raven scanner; its current plan and storage details are not summarized here. |
| Raven Desktop | Desktop software | The official page describes a Windows/macOS scanning application; model-level feature compatibility is not inferred. |
| Third-party destinations | Connected services named in support material | Store an integration label only when a current first-party page identifies it; do not infer an API or feed for product data. |
A useful Raven reference separates documented fields from unknown specifications
The reviewed support pages support a compact model-and-support cross-reference, not a complete current performance comparison. Keep each observed label attached to its official page and leave missing product specifications unknown.
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| Reference field | Useful distinction | Do not fill by assumption |
|---|---|---|
| Record type and model name | Hardware, cloud service, or desktop software; then the source's exact family label | Do not treat a service or app as a scanner variant. |
| Generation or configuration | Generation, USB/WiFi, and simplex/duplex where named by Raven | Do not infer a model year, included accessories, or compatibility. |
| Support relationship | Manual, quick-start guide, operating-system label, and driver type | Do not turn a support link into an installation recommendation. |
| Product specifications | No consistent current comparative specification table was verified in the reviewed sources | Leave speed, feeder capacity, price, stock, and unverified specifications blank. |
Raven's posted terms and the review boundary
Content reviewed 2026-10-07 in Singapore (2026-10-07 UTC). Raven's Terms footer displays an August 13, 2021 update date; the separate SMS terms embedded on the page show October 22, 2021 as their effective date. These dates apply to different text.
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| First-party statement | What the reviewed page says | How this guide handles it |
|---|---|---|
| Returns and hardware warranty | The Terms describe a 30-day return period and a one-year limited hardware warranty, subject to stated conditions. | Link the Terms and retain their conditions; do not replace them with a general guarantee. |
| Automated and manual copying | The Terms state restrictions on robots or other automatic access and manual monitoring/copying without prior written consent. | No collection instructions or permission claim are provided. |
| Commercial and competitive use | The Terms also state restrictions on commercial use, benchmarking, and developing or providing a competing service. | Attribute the wording without making a legal conclusion; public visibility is not presented as permission. |
| Scanned documents and privacy | The Terms describe OCR processing of documents uploaded to Raven Cloud or scanned with Raven products, and link to a Privacy Policy. | Do not reproduce document contents, OCR text, account details, or private user data; consult the linked policy for its current text. |
| Crawler and catalog interfaces | The reviewed robots.txt and sitemap.xml contents were not verified; no public product-catalog API or feed was verified. The Terms' API reference concerns document/OCR service flow. | Do not infer access rights, a feed, or product-data API from these observations. |
Content reviewed 2026-10-07.