datawebotPOLYWOOD catalog fields: SKUs, finishes, dimensions and warranty
Explore POLYWOOD product SKUs, finish and color options, furniture dimensions, material by component, warranty scope, and fulfillment labels.
POLYWOOD’s consumer catalog spans several outdoor settings
POLYWOOD’s direct consumer store groups outdoor furniture and accessories by where and how they are used. Its category menus, named design collections, and fulfillment labels answer different catalog questions. The homepage sends Commercial & Hospitality visitors to a separate site.
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| Catalog layer | Examples in POLYWOOD navigation | How to read it |
|---|---|---|
| Furniture departments | Dining, Seating, Tables, Comfort & Shade, and Garden & Storage. | Keep the source department with the item; the menu is a browse taxonomy. |
| Product types | Dining sets, Adirondack chairs, sofas, chaise lounges, fire-pit tables, cushions, planters, and storage furniture. | Product type describes the item, not its design collection or delivery state. |
| Design collections | The site separately names collections such as EDGE, Vineyard, Nautical, and Lakeside. | Treat a collection as a design grouping, not a material or item identifier. |
| Merchandising and channel | Quick Ship and Designer Series have separate navigation; Commercial & Hospitality links to a subdomain. | Keep merchandising status and sales channel distinct from catalog identity. |
A furniture SKU, collection, lumber finish, and color are separate layers
POLYWOOD product pages display an item or model SKU and present collection, lumber family or finish, color, and applicable fabric options as separate context. The reviewed page shows a single page-level SKU alongside multiple color and finish choices, so it does not establish a universal one-SKU-per-option rule.
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| Record layer | What the source displays | Keep distinct |
|---|---|---|
| Item or model SKU | A product detail page labels the item with a SKU. | Store the source-reported identifier at the level the page shows; do not infer option-level SKU values. |
| Design collection | Collection names group designs across the catalog. | Do not substitute a collection name for the product/model identifier. |
| Lumber family or finish | Product pages may group color choices under Heritage, Vintage, or Select finish families. | Retain the family/finish label separately from the selected color. |
| Color and textile options | Pages show color choices and, for applicable cushions or deep seating, fabric choices. | Options vary by product; do not assume every color, fabric, or combination is offered everywhere. |
Furniture detail pages expose dimensions and assembly fields
POLYWOOD’s representative chair detail page separates Dimensions & Assembly from the product heading and option controls. These field names are more useful as a map than a copied live measurement: exact values belong to the specific model and may vary by product.
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| Field family | Examples shown on the product page | Interpretation |
|---|---|---|
| Overall dimensions | Overall width, height, and depth. | Keep the source’s units and overall measurements together. |
| Seat and arm dimensions | Seat width, height, and depth; arm height where applicable. | Do not substitute seat measurements for the item’s overall size. |
| Weight and capacity | Product weight and a seats/person capacity field. | Preserve the page’s stated basis; do not derive load limits or fit advice. |
| Assembly reference | A product-specific assembly-instructions PDF. | Link the instructions to the product/model record; availability can vary by item. |
Materials and fitted accessories belong to individual components
A set can combine different materials, and the material selected for one component does not describe every component. POLYWOOD’s materials and FAQ pages also distinguish a catalog/model identifier from the unique serial attached to a physical piece.
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| Component or relationship | POLYWOOD source description | Record boundary |
|---|---|---|
| POLYWOOD lumber | The materials page describes Genuine POLYWOOD lumber as high-density polyethylene (HDPE). | Attribute the material description to POLYWOOD; do not apply it to every part of a set. |
| Other material families | The same page separately describes fabric, vinyl-coated polyester sling, HDPE all-weather wicker, aluminum, and marine-grade resin for in-pool furniture. | Attach material to the named part or product family, not to a whole catalog record without evidence. |
| Fitted accessories | The FAQ says certain cushions are custom-made for named seating families and coordinate with those seats. | Represent an explicit cushion-to-seat fit as a relationship; do not infer universal compatibility. |
| SKU versus physical serial | Product pages show a catalog/model SKU; the FAQ says each physical furniture piece has a unique serial number. | Keep catalog identity separate from a per-unit serial, and do not include customer-submitted serials or claim/warranty data. |
Warranty duration changes by component and use
The current POLYWOOD Limited Residential Warranty begins with a 20-year residential term for the original purchaser under its stated conditions, then lists component-specific exceptions. That makes a single catalog-level “20-year warranty” label incomplete. This table summarizes the posted terms, not a coverage determination.
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| Warranty scope on the posted page | Stated term | Important distinction |
|---|---|---|
| POLYWOOD furniture, subject to listed exceptions | 20 years of residential use from purchase for the original purchaser. | The opening term is conditional and does not replace component exceptions. |
| Metal-frame welds/joints and powder-coat finish | 5 years of residential use. | The page names both the metal frame and its finish. |
| Production/assembly hardware and woven inserts | 5 years of residential use. | Each category has its own stated failure conditions. |
| Sling fabric | 3 years of residential use. | The page describes tear and loss-of-function conditions. |
| Cushions, pillows, and umbrella canopies | 30 days for workmanship/material defects; listed fabric conditions have a 1-year term. | Fabric and workmanship/material terms are separate. |
| In-pool furniture and pergola lumber components | 5 years for in-pool furniture; 20 years for pergola lumber components. | The warranty page notes conditions for demanding in-pool environments and pergola accessories. |
| Umbrella frames/bases and fire-pit components | Not covered under the POLYWOOD warranty. | The warranty page directs these components to other providers’ terms. |
| Geographic and purchase-date scope | The page says the warranty applies in the U.S. (excluding territories) and Canada to products purchased on or after April 2, 2019. | Older purchases and other regions are not covered by this summary. |
Quick Ship, made-to-order, delivery, and returns describe different conditions
Quick Ship is a store merchandising/fulfillment label; POLYWOOD says most products are made to order. An order can split into multiple shipments, and the longest item lead time applies to a mixed-lead-time order. Delivery terms and a product page’s displayed ship estimate depend on destination, order, and time.
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| Signal | Current policy context reviewed | How to represent it |
|---|---|---|
| Standard ground delivery | The shipping page states free standard ground shipping in the contiguous U.S. | Keep the destination and standard-delivery condition with this policy statement. |
| White Glove delivery | The service has an additional order-based fee, is offered in the contiguous U.S. for direct-site purchases, and is included for PW Designer Series products. | Do not assume availability or cost for every product, order, or location. |
| Lead time and shipments | Most items are made to order; orders may split, and mixed lead times use the longest item lead time. | Treat a displayed ship estimate as a time-specific product/order signal, not a fixed service promise. |
| Returns | The returns page states a 30-day-from-delivery window with free returns in the contiguous U.S.; after 30 days, restocking and return-shipping fees may apply. Designers and commercial customers are excluded from the 30-day hassle-free return. | This is policy context for the direct consumer storefront; check the live policy for current terms. |
Terms, privacy, and robots are dated evidence boundaries
Source review: 2026-10-07 in Singapore (2026-10-06 UTC). POLYWOOD’s Terms show a last-updated date of October 23, 2025; its Privacy Policy shows July 2, 2026. The Terms discuss site-content copying, personal information about other users, and site or network impairment. This summary reports the posted text without making a legal conclusion.
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| Evidence source | Observed statement | Boundary for this reference |
|---|---|---|
| Terms of Service | The Intellectual Property Rights section addresses unauthorized copying/reproduction of Site Content; the Acceptable Use Policy addresses collecting or using other users’ personal information and overburdening or impairing the site or connected networks. | Attribute the language and date; do not claim the Terms specifically prohibit or authorize a particular data activity. |
| Privacy Policy | The policy describes contact, financial, account, transaction, communication, device, and usage information. | Keep account, order, payment, contact, and other personal information out of this catalog reference. |
| robots.txt | The default directives disallow account/cart/order/checkout paths, search, `/policies/`, and selected filtered collection paths; the file names POLYWOOD’s sitemap. | Robots are crawler directives, not permission. The file also contains bot-specific rules, so do not generalize one group’s rules to every crawler. |
Content reviewed 2026-10-06.