datawebotLazada Malaysia product data: COD and card instalments
Lazada Malaysia's terms make payment choice depend on delivery region, bank and order value. Preserve the selected method and its payment-specific terms with each product offer.
COD is limited to named delivery regions
Lazada's Malaysia terms state that COD is available in Klang Valley, Penang and Johor Bahru, with a fee that may be prescribed for each order. The terms exclude COD for pre-sale items. The named regions are public policy; destination-level eligibility and the fee shown for a particular order come from that buyer’s checkout.
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| Checkout case | Published term | Fields to keep |
|---|---|---|
| Klang Valley, Penang or Johor Bahru | COD is listed for these regions; Lazada may set a fee for each order. | Destination, checkout COD eligibility, displayed fee and cash-payment status. |
| Other Malaysian destinations | The terms do not list COD as available outside the three named regions. | Do not infer COD from the country setting; retain the actual tender shown at checkout. |
| Pre-sale item | The pre-sale terms state that COD is not offered. | Pre-sale status, deposit method and final-payment method; the terms require the same channel for deposit and final payment. |
Card instalments have issuer and order-value conditions
The terms distinguish card instalments from ordinary card or online-banking payment. They list six-month and 12-month plans with different minimum purchase amounts, subject to eligible bank cards and checkout availability. The issuer, order value, selected plan and displayed repayment terms describe a buyer’s checkout; they are not public product fields. Do not retain payment credentials.
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| Payment method | Published condition | Comparison fields |
|---|---|---|
| Credit card | Visa and Mastercard credit cards are listed; non-Malaysian cards may incur foreign-exchange charges. | Card network, issuing country and any displayed foreign-exchange cost. |
| Debit card | Malaysian Visa and Mastercard debit cards are listed, subject to bank availability. | Debit versus credit classification, issuer and checkout availability. |
| Online banking | The terms say payment is in Ringgit Malaysia and includes applicable taxes, fees and shipping costs. | Selected bank route, order total and checkout currency. |
| Six-month instalment | Eligible Maybank or partner-bank credit cards; minimum purchase RM500. | Issuer, eligible order value, selected duration and displayed installment terms. |
| Twelve-month instalment | Eligible cards; minimum purchase RM1,000 and maximum purchase RM50,000. | Issuer, order value, selected duration and displayed installment terms. |
The chosen instalment method changes return eligibility
Lazada's terms say the 14-day return policy does not apply to credit-card instalment purchases, except where the item is damaged; change-of-mind returns are not valid for these purchases. Keep the policy outcome with the payment plan and return reason. The public terms explain the difference; a selected plan, return reason, ongoing obligation and actual replacement/refund outcome belong to the buyer’s order and payment records.
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| Purchase context | Terms state | Offer and order data |
|---|---|---|
| Credit-card instalments | The 14-day return policy does not apply to instalment purchases. | Selected plan, purchase date and the policy version shown for the order. |
| Damaged item paid by instalment | The terms allow replacement or refund for the amount paid for a damaged item; the instalments continue unaffected by that remedy. | Return reason, replacement/refund outcome and any ongoing installment obligation. |
| Change of mind paid by instalment | The terms say a change-of-mind return is not valid. | Keep payment type and return reason together; do not transfer the general return window to this order. |
| Other payment methods | The terms describe a general 14-day return policy subject to applicable conditions. | Use the return policy displayed for the specific item and order, not an inferred universal entitlement. |
Content reviewed 2026-10-07.